By accessing, ordering, or purchasing from Rajahmundry Vantillu, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. Business Information
Rajahmundry Vantillu specializes in authentic Telugu homemade foods including:
- Veg & Non-Veg Pickles
- Traditional Snacks
- Sweets
- Home Foods
All items are prepared using traditional recipes, premium ingredients, and Ganuga (Cold Pressed) Oil, ensuring purity and homemade quality.
2. Products & Availability
- All products are purely homemade and prepared in limited batches.
- Product availability may vary based on:
- Seasonal ingredients
- Demand
- Stock availability
- Images displayed on the website/social media are for reference only.
Actual product appearance may slightly vary as they are handmade.
3. Orders & Payments
- Orders can be placed via:
- Phone / WhatsApp: 9398271616
- Instagram: Rajahmundry Vantillu
- Full payment must be completed at the time of order confirmation.
- Orders will be processed only after payment confirmation.
- Prices are subject to change without prior notice.
4. No Return / No Refund Policy
Due to the perishable nature of homemade food products:
- Returns are not accepted once the order is delivered.
- Refunds are not applicable after sale.
- Customers must check order details at the time of delivery/pickup.
5. Quality & Hygiene
We maintain strict homemade hygiene standards:
- Clean preparation environment
- Fresh ingredients
- Traditional cooking methods
- Use of Ganuga Oil
Customers with food allergies must inform us before placing orders.
We are not liable for allergic reactions if not informed in advance.
6. Storage & Consumption
- Products must be stored as advised at the time of delivery.
- Pickles should be stored in dry, airtight containers.
- Always use a dry spoon.
- Consume within the recommended shelf period.
Rajahmundry Vantillu is not responsible for spoilage due to improper storage after delivery.
7. Custom & Bulk Orders
- Advance booking is required for:
- Bulk pickle orders
- Functions & events
- Festival specials
- Custom orders cannot be cancelled once preparation has started.
- Delivery timelines will be informed during order confirmation.
8. Limitation of Liability
Rajahmundry Vantillu shall not be liable for:
- Indirect or incidental damages
- Issues arising from misuse or improper storage
- Delays caused by unforeseen circumstances
9. Intellectual Property
All brand assets including:
- Business name “Rajahmundry Vantillu”
- Logo
- Product images
- Website content
are the property of Rajahmundry Vantillu and may not be used or reproduced without permission.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Customers are advised to review this page periodically.
11. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in Andhra Pradesh.